India Cyber Fraud Reporting Guide

Latest update: 8 October 2026. India’s official cybercrime systems publish complaint and intervention figures that are often misread as a single measure of “losses.” This guide explains the numbers and the fastest official reporting route if money has just left your account.

What the official data says

The Ministry of Home Affairs said that, through 30 June 2026, the Citizen Financial Cyber Fraud Reporting and Management System (CFCFRMS) had helped save more than ₹11,158 crore across more than 32.80 lakh complaints. These are cumulative intervention figures. They do not mean that ₹11,158 crore was recovered, or that all 32.80 lakh complaints were filed in the first half of 2026.

Year Cyber-fraud complaints reported Amount reported
2021 262,846 ₹551 crore
2022 694,446 ₹2,290 crore
2023 1,310,357 ₹7,465 crore
2024 1,918,835 ₹22,848 crore
2025 2,402,579 ₹22,495 crore

Source: Ministry of Home Affairs data published by the Press Information Bureau. “Amount reported” is not the same as final loss, money frozen or money restored.

If money has just been transferred

  1. Call 1930 immediately. The official system is designed to alert participating banks and payment intermediaries quickly; the first few hours matter.
  2. Contact your bank through an official number or app. Ask it to block or recall the transaction where possible. Do not use a number supplied by the suspected fraudster.
  3. Complete the complaint at cybercrime.gov.in. Keep the acknowledgement number, transaction ID, bank details, phone numbers, messages and screenshots.
  4. Do not share an OTP, PIN or password, and do not install a remote-access app. A genuine official or bank employee will not need those credentials.
  5. Follow police and bank instructions. Cybercrime investigation and FIR action are handled by the relevant State or Union Territory law-enforcement agency.

Can the money be restored?

A quick report can help authorities place a hold on funds before they move further, but a complaint is not a guarantee of recovery. Where the applicable process permits, a complainant can check the Ministry’s money-restoration portal using the 14-digit NCRP acknowledgement number. Restoration still depends on the facts, the status of the funds and the legal process.

How to read the figures

  • Complaints count reports received by the official system; they are not automatically confirmed crimes.
  • Amount reported is the value people reported, not necessarily the adjudicated loss.
  • Amount saved refers to funds stopped or protected through CFCFRMS action, not necessarily cash already returned to a victim.
  • Figures are dynamic and may be revised as reporting and case handling continue.

Related Herald coverage

Primary official sources

Corrections and source note

This page was rebuilt on 8 October 2026 around official Ministry of Home Affairs and Press Information Bureau material. Earlier unsupported claims and projections were removed. Send correction requests with a source link through Herald Express’s contact channel.